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New Fitbit app won't show my step streak data

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Updated latest Fitbit app and DO NOT LIKE THAT IT NO LONGER REPORTS CONSECUTIVE DAYS OF STEPS OVER 10,000. 

Also, not a fan of new appearance. 

Any way to go back?

Moderator Edit: Clarified subject

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Hello @Mooney65E and welcome to the Community.  Tap on your steps icon and your step streak should be under the bar graph.  The streak was initially removed when this app redesign was released last September.  Fitbit added it back, but I think users lost all previous data in their streak.  I'm sorry, but you can't go back to the older version.  Many, many users are unhappy with the update.  But the layout follows Google's Material You theme.  The is the layout used in other Google products.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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The streak has definitely gone again, in the last day or so. What has happened this time? 

I've restarted, reinstalled, etc but it's not there

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Welcome the the forums @Mooney65E @Lalgie

Thank you for sharing the details regarding this inconvenience with Step Streak.

I'm not sure @Lalgie if you are still experiencing this difficulty. 

Please try to perform the following steps:

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the issue is still happening. 

Thanks for helping @LZeeW

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That worked.

Thank you very much.

R. Bucko Strehlow
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No problem @Mooney65E, glad to know that.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Have a good day.

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