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New Inspire 2 won't turn on

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‎12-28-2022 16:37 - last edited on ‎12-29-2022 12:01 by Fitbit Moderator

‎12-28-2022 16:37 - last edited on ‎12-29-2022 12:01 by Fitbit Moderator

I have recently brought a fitbit inspire 2 and tried to set it up but the screen on the device has become blank and won't turn on, it's charging but still unresponsive; please help!!

 

 

Moderator Edit: Clarified subject

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‎12-29-2022 12:03 - edited ‎12-04-2023 04:21

‎12-29-2022 12:03 - edited ‎12-04-2023 04:21

Hello there, @Happycactus. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


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‎12-29-2022 19:31

In response to MarreFitbit

‎12-29-2022 19:31

I have found the support team to be unhelpful in my pursuit of an answer and have decided to return the Fitbit and get a refund.

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