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New Inspire HR screen not working

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‎08-28-2020 04:42

‎08-28-2020 04:42

I received a new Inspire HR “pebble” to replace mine, which has had countless problems. I charged it overnight and currently it has the green light blinking on the back, but the screen won’t turn on. I held the button down, nothing happened. Just a black screen. Am I missing a set up step or is this one a dud too???

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‎08-30-2020 12:46 - last edited on ‎02-01-2025 07:46 by Fitbit Moderator

‎08-30-2020 12:46 - last edited on ‎02-01-2025 07:46 by Fitbit Moderator

@Kenzing10 I hope you are doing fine.

Sorry to hear that your replacement device isn't working and thank you for troubleshooting this issue. I noticed that you already reached out to our Support team so keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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