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New refurbished Fitbit Inspire HR not working

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‎01-23-2020 20:09

‎01-23-2020 20:09

I just got my new Fitbit. It was refurbished. I followed all the steps and it synced to my phone and laptop but as soon as it is disconnected from the wall charger, nothing can pop up on the Fitbit display, almost like it's dead even though it's fully charged. 

Any tips?

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‎01-25-2020 04:05

‎01-25-2020 04:05

Hi @versuss95  Try restarting it several times, but if that doesnt help you will need to contact Support again.

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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