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No Step Goal celebration on Inspire 2?

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‎08-10-2024 08:19 - last edited on ‎08-12-2024 08:45 by Fitbit Moderator

‎08-10-2024 08:19 - last edited on ‎08-12-2024 08:45 by Fitbit Moderator

I have an Inspire 2. Up until about April, it used to acknowledge when I got 10,000 steps. It would have a firework graphic, or a disco ball graphic, or a bird graphic. Then all of a sudden it stopped. Has this happened to anybody else? How do I get the notifications back? Thank you for your help.

 

Moderator edit: clarified subject.

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‎08-12-2024 08:43

‎08-12-2024 08:43

Hi @wexxs. A warm welcome to the forums. 

Thank you for taking the time to share the inquiry about this situation with your Inspire 2. 

Please, make sure Do Not Disturb and Sleep Mode are turned off on your Fitbit device. For more information, see How do I navigate my Fitbit device?

Additionaly, make sure that notifications are turned on under quick settings. 

Besides that, confirm that your step goal is set on the right number of steps. You can verify this information following these instructions: 

In the Fitbit app, on Today Tab tap the upper left corner (devices icon), tap your device image and tap Main Goal and choose your goal.

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