Not able to log weight behind the comma.

[KarlijnK]

Hi, I can only seem to log weight with a round number, nothing behind the comma. It's a new issue, I was always able to log behind the comma....

Anyone knows how to solve this? K

[AlvaroFitbit · Accepted solution]

@KarlijnK Welcome to the Fitbit Community!

Let me help you with your difficulties logging weight. Have you tried using a period instead of a comma and see if this works? Where are you having this issue (Fitbit app or website)? Have you tried using a different platform? If you are using a phone then try to log out from the app, restart your phone and log back in. If you are using the website then clear your browser's cache and cookies and also try using a different browser like Firefox or Chrome.

I look forward to your reply.

[KarlijnK]

Hi, 

This issue occurred in the app, it only gives a comma as an option, nothing else. 

Logging out and in again helped, so issue solved 🙂

Thanks! 

[AlvaroFitbit]

@KarlijnK thank you for the update.

Really happy to hear that your issue was resolved and thank you for confirming what fixed it as this may help other members in the same situation.

Happy stepping and stay safe.