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Not charging after firmware update

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Since the firmware update, neither of our 2 Inspires charge properly. Sometimes, after connecting power, you see the percent / battery screen briefly then an error message. In that case, the devices MAY charge despite the message. Mostly, there is just the error message alone, in which case the devices do NOT charge.

 

The occurred problem is identical on the two devices, occurring immediately following the updates (done about a week apart) and there had been no charging problems prior.

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My Inspire HR has been doing the exact same thing since Monday.  Cleaned it, ordered a new charger and it's still the same.  

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Mine will occasionally give the "Check Charger Battery is not charging." error and yet still charge. It's very confusing. Tried it with a new Fitbit (since the original was under warranty) and a new chargers.

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