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Not compatible with the LG K20 phone

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‎08-26-2019 22:16

‎08-26-2019 22:16

It appears that my new fitbit will just be a fitness device and not a way to retrieve notifications unless the LG K20 phone is added to the compatibility list.  I was so excited to finally get the fitbit and then to find out it doesn't even work with my phone for notifications is a big let down.  The app will sync with my device, but it isn't talking to my phone.  I would love to be able to take advantage of everything the fitbit offers.  

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3 REPLIES 3

‎08-27-2019 00:48

‎08-27-2019 00:48

Always best to check if it compatible

 

Phone support

Community Council Member

Wendy | CA | Moto G6 Android

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‎08-27-2019 07:04

‎08-27-2019 07:04

I was able to get it to work.  I had to enable access on my phone for the fitbit.  It took several reboots of both devices and a few problems with getting the blue tooth to sync.  All better now!

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‎02-13-2020 14:32

In response to Melissa95945

‎02-13-2020 14:32

for the LGK20 phone? You finally got it to work?

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