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Not counting heart rate during workout

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I did a cardio workout this afternoon and when I input the workout, my Inspire didn't put in the zone changes. It counted the zones but not the change in heart rate saying I was 100% below zones which is impossible because my heart rate was over 130 most of the workout and it even vibrated and said I was earning zone minutes during!! I deleted the work out and put it in again and still.. not picking up the heart rate changes. I have no idea how to fix this. Aggravating.

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