Not getting Telegram notifications on Inspire HR

[liorit]

Hi, I have fitbit inspire hr and I recently tried to setup the telegram notifications on it. I have done this before with other apps (like hangouts and FB messenger) but this one doesn't seem to work. I marked the V next to telegram in app notifications. Once I noticed it didn't work I tried restarting both the phone and the fitbit and then syncing.
That didn't seem to solve this issue either. 

Any suggestions?

Moderator Edit: Clarified subject

[AlvaroFitbit]

@liorit Welcome to the Fitbit Community!

Let me help you with this and thank you for troubleshooting this issue. Try clearing the link between your phone and your tracker by doing the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
5. You can find troubleshooting instructions here.

Let me know how it goes.

[liorit]

@AlvaroFitbit sadly non of it worked. It does work with other apps but not with telegram.

[AlvaroFitbit]

@liorit thank you for troubleshooting this issue.

Since the issue persists I have created a ticket so our Support team can further assist you via email.

Keep me posted.