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Not getting phone's WhatsApp notifications on Inspire HR

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‎06-04-2020 09:15 - last edited on ‎06-08-2020 11:34 by Fitbit Moderator

‎06-04-2020 09:15 - last edited on ‎06-08-2020 11:34 by Fitbit Moderator

My phone wont notify for WhatsApp. I’ve tried to link it to my Fitbit by going to the Fitbit app, clicking on profile then my inspire HR and clicking on Notifications but it doesn’t list WhatsApp as an option. 

ive had my Fitbit for a day now and have had plenty of WhatsApp messages on my phone so WhatsApp should be listed as an option for notifications. I’m using iOS. 

any help hugely appreciated

 

 

Moderator edit: updated subject for clarity

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‎06-08-2020 12:04

‎06-08-2020 12:04

@Ipsyrachy Thanks for stopping by!

 

Let me help you with your Inspire HR not getting your phone's WhatsApp notifications. You can try the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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