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Not getting sleep stages, resetting no longer working

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‎03-26-2020 14:03

‎03-26-2020 14:03

My Inspire HR stopped tracking sleep stages and help line says they are working on the problem but doesn’t know when it will be resolved.  As far as I can tell it has been an issue since 2017!  Seems like an awfully long time to keep customers waiting for a resolution.  Last few times resetting the devise worked but no longer the case.   Have others found another work around?  Moved to a better product that does work? 

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‎03-27-2020 17:56

‎03-27-2020 17:56

I have an Inspire HR which I got a couple of months ago.

It no longer shows the sleep tracking module on my

dashboard and also refuses to connect with my internet.

I have searched in the community for answers but find

nothing that helps.  All my other devices connect with

my internet which is AT&T.  I have tried resetting the fitbit

and also checked that it has access to location. 

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