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Not happy with the new Fitbit app

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What a disaster Google has made of my Fitbit app. Total disaster, cramming a “less than it was” app down our throats. I am done. Sleep scoring algorithm is so hinky I can’t trust it anymore. Bought two new fitness trackers this morning and will be saying sayonara…for good! I am beginning to realize that Google destroys everything it touches. 

Moderator Edit: Clarified subject

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7 REPLIES 7

I agree I hate the new update on the sleep tracker

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Update it a total downgrade. Terrible. Now not fit for use. Please fitbit stop with your bright ideas and roll it back to how it was the fitbit that everyone loved not this pile of sh i te! 

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I agree with you wholeheartedly!  But I thought I'd give it some time... I think time has run out.  The sleep info, which is important to me, is all but useless.  I will probably keep my Inspire HR until it dies, but do I need to keep a premium subscription?   I'll start looking for a better product, because this one is becoming close to worthless to me.

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How can you take away features on an App?!  That's just backwards.  I only use my Fitbit for sleep monitoring and now that's pretty much worthless.  

FITBIT - what were you thinking?!!
Why downgrade your app?  
I am now actively looking to move to an alternative health tracking device.
Tragic that your app changes are losing you customers.  And the graphics are so much worse.  Not user friendly AT ALL.

Before I go... is there any consideration or likelihood that you will revert to what was previously pretty good?
My only recommendation for improvement would have been to have the ability to scroll up or down on a score to previous days.  Now that would be a very useful  capability.

 

 

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Why do they have to mess with something that is working fine?... If it ain't broke.................. !

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I totally agree with you. I track my sisters sleep on her Inspire 2 (she has early Alzheimer's) which worked perfectly until they changed the app. Now some nights it only records 4 hrs 10 min sleep which has been upsetting! Today my husband and I saw it flashing between 7+ hrs and 4 hrs 10 min.  I saw elsewhere on the community that someone is having a similar problem in June 2024.  The graphics change is ridiculous, definitely a downgrade.  My sister enjoys walking around the block and getting her 10,000 steps, it is something that she is passionate about. I don't want to give up her tracker. We might have to purchase an Apple watch. 

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Agreed. Fitbit keeps getting worse and worse and without a dashboard its basically completely useless.. I dont get it. at all. 

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