Not receiving notifications once "Do Not Disturb" schedule is off

[beckums]

I have a do not disturb feature scheduled on my phone every night and every morning I have to reset my notifications for my inspire HR or I won’t receive any notifications because of the do not disturb feature. All other notifications come back online when the phone does except for the Fitbit. This should be fixed. 

Moderator edit: Subject for clarity.

[YojanaFitbit]

Hi @beckums welcome to the Community Forums. Thanks for reaching out and for resetting your notifications after using do not disturb feature.

I'd like to mention that even though most Fitbit devices don’t receive notifications when you turn on the Do Not Disturb mode setting on your phone; you should be getting all notifications after the schedule for Do not Disturb is off.

In this case, I'd suggest to restart your Fitbit Inspire HR and if that doesn't solve the issues you can follow the steps on this article: My Fitbit device isn't receiving notifications from my phone.

Let me know how it goes. 

[beckums]

This is the problem, I have to reset my Fitbit every day in order to receive notifications because I have scheduled do not disturb times on my phone. 

[YojanaFitbit · Accepted solution]

Thanks for getting back and for reporting again the issues that you're still having with our team. Sorry for the delayed response.

I really appreciate your time. I've requested to our support team to create a case on your behalf. You should soon receive an email from customer support at the email you used to register with the Community Forums. They will be glad to keep assisting you with this.

Please keep me posted on the resolution!