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Not showing sleep stages

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‎08-22-2020 06:47

‎08-22-2020 06:47

Since i got my new phone this past Tuesday, my Inspire HR has not shown my sleep stages or sleep score for the past 4 nights. I have updated the fitbit app and have updated the fitbit. It still doesn't work. My new phone is a Samsung Note 10+, coming from a Samsung 8+.

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‎08-22-2020 07:38 - edited ‎08-22-2020 10:38

‎08-22-2020 07:38 - edited ‎08-22-2020 10:38

Try reinstalling the app on your phone. That fixed the problem for me for a Fitbit that was working, except for sleep, after the latest firmware update. You won't lose any data.

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‎08-22-2020 07:44

In response to vorear

‎08-22-2020 07:44

Thank you! I will try that.

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