01-14-2020 08:50
01-14-2020 08:50
Does anybody else have trouble with their Inspire not tracking? I have had several days where I've been busier than a hoot and it didn't trust any of my footsteps I find that to be quite annoying and wonder if anybody knows any tricks on making sink it hasn't always done this I've had my Fitbit for about seven months and about two months ago it started to miss a day or so. Help! By the way if I noticed that it's not tacky and I do a manual sync but I don't want to have to rely on that because frankly I'm just too busy remember to check at several times during the day to make sure it's doing its job.
01-15-2020 16:48
01-15-2020 16:48
Hi @opqueenbee8667nice to see you here, welcome. Thanks for sharing the syncing issues that you're having with your Inspire.
I'd like to know what model of phone you're using to connect. Please make sure it is listed here. Confirm that your Fitbit App and phone are up to date too, then you can follow these steps:
You will find more syncing steps here.
This should solve any syncing issue that you're having, please keep me posted on the resolution!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
01-17-2020 09:35
01-17-2020 09:35
01-18-2020 10:20
01-18-2020 10:20
Fixed it. Thanks for all the help. ❤️
01-22-2020 04:45
01-22-2020 04:45
Hi @opqueenbee8667! You're welcome, I'm glad to know that you're able to fix your Fitbit. It has been my pleasure to help. Please feel free to come back at any time, our desire is to take care of each one of the members of our family.
Have you checked our Discussions board? If you're into Fitbit and fitness you may enjoy other users' comments. Check this board Looking for Fitbit Friends? Find some here! And have some fun interacting with other users!
Keep stepping around in the Forums!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
01-22-2020 05:33
01-22-2020 05:33
A couple of weeks ago I need 2 steps to hit a goal and it took 29 steps to get the 2 to register. I felt like it wasn't counting all my steps and now this convinces me its not
01-22-2020 14:59
01-22-2020 14:59
Nice to see that you're digging into the Fitbit Forums @cs712, let me give you a warm welcome to our community.
Thank you for letting us know this information. Did you try the steps suggested above? Restarting your Fitbit will help, in case this is having hardware issues. You can also read more information about the accuracy of Fitbit steps here: How accurate are Fitbit devices?
I'll be around in case that you need anything else.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
01-24-2020 05:53
01-24-2020 05:53
I have done it all starting , restarting, deleting the app, switching wrist. I even have a hard time just seeing the clock I'll tap it and it will not come on, i'll try to slide up to see steps and it will just go blank. getting very frustrated.