help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications not running on Inspire HR

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-18-2021 13:12 - last edited on ‎02-21-2021 12:04 by

‎02-18-2021 13:12 - last edited on ‎02-21-2021 12:04 by

I have a Xiaomi redmi note 9 .. 

My inspire hr syncs to the phone but notifications don't work.

In a box it shows in red notification service not running...

If I restart my phone I get notifications back to the HR for no more than 10 minutes before this box appears again..

I've spent numerous emails back and forth to support doing troubleshooting etc but nothing works.

Has anyone got a permanent fix yet ?please b4 I throw it to the back of the drawer 

Screenshot_2021-02-18-13-33-19-435_com.fitbit.FitbitMobile.jpg

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-21-2021 12:03 - last edited on ‎06-18-2025 08:16 by Fitbit Moderator

‎02-21-2021 12:03 - last edited on ‎06-18-2025 08:16 by Fitbit Moderator

Hi @Clair21, it's nice to see you again in our Community Forums. 

I am sorry to hear about the frustration this situation has caused. Thanks for the details and screenshot shared in your post and for already trying to resolve the issue. Thank you for working with our Support team. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you. Additionally, I recommend checking this post for helpful tips. 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes