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Notifications service not running message on phone

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‎05-20-2020 10:58 - last edited on ‎05-25-2020 09:44 by Fitbit Moderator

‎05-20-2020 10:58 - last edited on ‎05-25-2020 09:44 by Fitbit Moderator

I have a trouble with notifications on my Inspire watch... It keeps telling that notifications service are not running.. .device needs a restart...  Even after restarting my phone I still find the same thing.... I've rebooted my phone for about 5 times already 

 

 

Moderator edit: updated subject for clarity

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‎05-25-2020 10:07

‎05-25-2020 10:07

@SunsetRunner Thanks for being part of our Community! Sorry for the delay in my reply.

 

Let me help you with your app showing that the Notification services isn't running and thank you for restarting your phone. I suggest you try refreshing the link between your phone and your tracker by doing the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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