06-30-2021
10:19
- last edited on
07-01-2021
09:12
by
AndreaFitbit
06-30-2021
10:19
- last edited on
07-01-2021
09:12
by
AndreaFitbit
I went for a swim yesterday in the ocean, and my Fitbit was fine until I got out. The screen went black, it won’t charge, I can’t force a restart, and I tried drying it overnight in rice to see if that helped and it didn’t. I’ve had the Inspire HR for about a year now and this is the only time this has happened. What do I do!?
Moderator edit: updated subject for clarity.
07-01-2021 09:15
07-01-2021 09:15
Welcome to the Fitbit Community, @TabiKatWall. Thank you for letting us know that you tried restarting your Inspire HR and drying it in rice.
I know how frustrating this could be and the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Keep on visiting the forums.