Only getting basic sleep tracking even though I pay for premium on inspire 2

[Urbabyt]

Hi I have premium but I only getting basic sleep tracking, it says can't get a consistent heart tlrate but it reads my heart rate all through the night, I get heart rate readings ? Any ideas why , thanks 

[JuanFitbit]

@Urbabyt , A warm welcome to the Community! Thank you for your message. 

Please keep in mind that the sleep stages will be shown to all Fitbit users that have a Fitbit able to record them. This doesn't have to do anything with your Premium subscription. 

The following conditions can prevent the recording of sleep stages:

- You record your sleep using the app instead of the tracker's automatic sleep detection.
- The tracker's battery is almost empty when you go to bed (below 25%). This prevents a regular recording of the heart rate.
- You use the metal bracelet while sleeping
- You sleep less than 3 hours.
- The bracelet is too loose or too tight on the wrist. You should be able to put your index finger between the bracelet and your arm without much resistance, so that your heart rate is recorded regularly and the sleep phases can be recognized.

Try wearing the Inspire 2 a bit tighter or higher on the wrist while you sleep so that the heart rate is recorded easier.