First, let's make sure what you are saying. In your post, you say it doesn't work while you are sleeping. But the title says you do get the simple sleep data.
So it is just dead at night as the post seems to say, or is it in fact detecting sleep, but not getting sleep stages?
If it is that you just are not getting sleep stages, see:
Why don't I see sleep stages today? for several possible explanations.
Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
Best Answer
