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Only see calories on Fitbit app

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‎04-17-2020 10:15 - last edited on ‎05-03-2020 11:13 by Fitbit Moderator

‎04-17-2020 10:15 - last edited on ‎05-03-2020 11:13 by Fitbit Moderator

I watch my app on my phone when I walk ,for some reason it went to calories instead of steps and I cant get it back help! 

 

 

Moderator edit: updated subject for clarity

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‎05-03-2020 11:17 - last edited on ‎06-20-2025 09:23 by Fitbit Moderator

‎05-03-2020 11:17 - last edited on ‎06-20-2025 09:23 by Fitbit Moderator

@bigkshen It's great to see you in the Community! Sorry for the delay in my reply.

Let me help you with your missing steps on your Fitbit app. This is odd. Are you recording your activities via the app or via the tracker? Could you share a screenshot of what you are seeing on the app. If you are on the Dashboard (main screen) and steps are missing then this may mean that you removed your tracker from your account. In this case you just need to set it up again.

I look forward to your reply.

Alvaro | Community Moderator

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