Pixels dying on Inspire HR's display

[jomag]

Hi,

A few weeks ago I noticed that one or two lines on my Inspire HR dashboard had disappeared as if the pixels where missing. Since then I've restarted the tracker multiple times, had it run out of battery completely and tried different clock faces however, it's getting increasingly worse and it's now missing so many pixels that the bottom row (showing stats) on the Simple Stats-interface is now barely legible.

Would appreciate any advice on how to solve this.

Thanks in advance.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @jomag, it's great to see you in our Fitbit Community. Regarding the missing pixels issue that the screen of your Inspire HR has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.