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Premium fit test not tracking

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‎10-13-2019 08:35

‎10-13-2019 08:35

I did the Fit test so Fitbit could determine  my fitness level.  I could not even rate it.  Please help

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‎10-14-2019 09:20

‎10-14-2019 09:20

@Katniss7 Welcome! Thanks for being part of our Community! 

 

Let me help you with your Fit test. Could you share a screenshot of what you are seeing on your app? Try logging out from it, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-23-2021 10:36

In response to AlvaroFitbit

‎03-23-2021 10:36

I have the same problem. I did the fit test twice with trainer Lea. I was never asked to rate the movements. I don’t know why you want  to see a screenshot it’s a video. Am I supposed to send you a few hundred stills of every movement in the video? No, I can’t that, and I am not typing not the same device I run the app on. I run the FitBit coach app on an iPhone with iOS version 14.4. This is the first thing I’ve done with the FitBit coach app, and so far I am not impressed. The fit test doesn’t even work properly!

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