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Problems synching HR Inspire to new iPhone13

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‎03-05-2022 01:42

‎03-05-2022 01:42

Hi brains trust. I just upgraded to the iPhone13 but while the Bluetooth in phone settings says my Fitbit is connected, the app isn’t updating stats. I keep getting the “can’t sync” error message. Anyone else seen this? I’ve tried live chat - twice - but they’ve been unable to help. In fact they just ended the chat without helping me. I’m frustrated. 

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‎03-19-2022 05:38

‎03-19-2022 05:38

I have the same problem.  Every time I look at the app on my iPhone 13. It says to forget the picture the Bluetooth connection and resync.  It is very frustrating!

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