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Questionable accuracy of sports tracking

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Hi, 

 

I have an Inspire HR - owned it for a while. I've been getting into more exercise and I'm finding the accuracy of tracking sports is highly questionable. 

 

Example 1 - I played ice-hockey between 8:30pm - 9:45pm and again from  10:00pm - 11:30pm. 

both sessions were intense with a high heart rate throughout the game would come out like interval training, it was a scrimmage when I was 2 mins on, 45 seconds off. 

Only 15 mins at 10:40pm was automatically tracked as "sport". 

 

Example 2: I went ice skating between 7:30pm - 9pm, skated around the whole time at fairly high pace, definitely elevated heart rate - the walk to the venue was not exercise was tracking during the time I was ice skating. 

 

Example 3: Various hikes generally don't have the begin to end tracking accurate - it will track a small part of the hike and not automatically tracking correctly.

 

This is a pattern over several months that Fitbit can't track and measure when the movements are associated are ice skating. I would hope it would be tracked as sports as the movements and heart rate should pick up some sort of sport. It's frustrating as I don't want to manually start a workout as then I can't see all the stats and time as I play. 

Question: Can there be improvements into tracking ice skating? 

 

And then in general - tracking of sports is highly inaccurate, when hiking, walking, or in the gym, the automatically tracked exercise rarely starts and ends near the workout, and sometimes are missed off entirely. 

Question: Do others see issues with the automation of tracking? 

 

I have a linked question on heart rate tracking accuracy but going to separate into other areas.

 

Any insights on whether there be improvements to ice skating tracking, and in general to sports tracking automation. 

 

Thanks

Rachel

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@rcms3 It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your activity detection. Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and record the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

If you wish to have specific improvement for ice skating then you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exists so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it. 

Let me know how it goes.

Alvaro | Community Moderator

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