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Receiving notifications to connect with phone when Inspire 2 is connected

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‎07-17-2022 15:48 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

‎07-17-2022 15:48 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

Both I and my roommate keep getting notifications on our phones about connecting to a Fitbit Inspire 2. I have a Fitbit Inspire 2 and am connected. When I click on the alert, it tells me that I am connected to one and asks if I want to switch. I don't, of course. I k ow that I am connected to my device. My roommate does not have any fitness tracker. Bit we are both getting these notifications. CONSTANTLY. With or with out Bluetooth being turned on. Has anyone run onto this? And how can we make it stop?

 

Moderator Edit: Clarified subject

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‎07-18-2022 19:14 - last edited on ‎06-20-2023 08:27 by Fitbit Moderator

‎07-18-2022 19:14 - last edited on ‎06-20-2023 08:27 by Fitbit Moderator

Welcome to the Fitbit Community, @Emeeve.

Thank you for informing us about the notifications you are getting.

In this case, please restart your Fitbit Inspire 2 by following these instructions.

In addition, you can set it up as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1658196840598.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

If you continue getting the notification, please attach a screen shot for further investigation.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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‎07-18-2022 19:14 - last edited on ‎06-20-2023 08:27 by Fitbit Moderator

‎07-18-2022 19:14 - last edited on ‎06-20-2023 08:27 by Fitbit Moderator

Welcome to the Fitbit Community, @Emeeve.

Thank you for informing us about the notifications you are getting.

In this case, please restart your Fitbit Inspire 2 by following these instructions.

In addition, you can set it up as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1658196840598.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

If you continue getting the notification, please attach a screen shot for further investigation.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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