Red dot on Fitbit Inspire 2 icon in my phone screen

[Cycleforsanity]

Why is there a red dot on the  Fitbit icon on my phone screen

Moderator edit: clarified subject.

[JuanFitbit]

@Cycleforsanity , A warm welcome to the Community! Thank you for your message. 

Could you please attach a screenshot of the App icon with the red dot, to confirm my suspicion . 

Normally it means, that you have a message/notification in the Fitbit app. This could be to inform you about a friend request, a pending update or something similar. 

[Cycleforsanity]

 so here’s the screen shot.  When I go into the app there are no messages.

[JuanFitbit]

@Cycleforsanity , Thank you for your reply and the picture attached. 

As mentioned, this dot with the number is showing that you have a message or notification unread in the Fitbit app.

As you already checked that, please log out of the Fitbit app. Turn your phone off/on. 

Start the Fitbit app and log in. 

The dot should turn off, if you don't have any pending (unread) messages/notifications.

[Cycleforsanity]

Hi Juan.  Logging out and turning the phone off then in again did not work. 

[JuanFitbit]

@Cycleforsanity , Thank you for keeping me updated. 

As a 1 time exception, please uninstall the Fitbit app. Restart your phone (off/on)

Once the phone is on again, reinstall the Fitbit app. 

Also make sure that you don't have any push notification open, before syncing the Inspire 2 with the app.