Repeatedly Inspire HR loses Bluetooth connection

[mjh]

Inspire HR repeatedly loses BT connection with iPhone and app gets stuck at “looking” for tracker. 

I have done all the resets, restarts, clear data’s, forgets, reinstalls, etc. and same thing every time!!

This is a huge fail!

Come on Fitbit This is ridiculous!!

Moderator edit: clarified subject.

[Maxiwheat]

You are so right. In the end I gave up and bought an iPhone. Fitbit are useless. 

[Clawtooth]

I’ve done everything you say repeatedly. The device does pair , but LOSES the connection repeatedly and every yime I have to go to settings, forget device even though not paired.  wait for pairing request and so forth. Really fed up. I nwver had this problem with my first fitbit , only with the inspire. Is there no solution? 

[ElvinPetersen]

Hi

As far as i know there is no solution. however, my connection works much better after I got a newer iPhone and minimized the number of bluetooth devices connected to my phone.

Sendt fra min iPhone
Mvh Elvin

[crooked1223]

I have had good luck with calling Fitbit’s customer service department.

They will help I assume. It is extremely frustrating. My new doesn’t have
that problem thankfully.
--

*The Patterson's, have a good day!*

[Lincslass]

Well I gave up and bought a Versa 2. Haven’t had any problems with that but appreciate that doesn’t necessarily help you.

Sent from my iPhone

[crooked1223]

I purchased the Versa 2 and I, too have not had a problem since. --

*The Patterson's, have a good day!*

[AdoptElkhounds]

I have the Versa 2 with Iphone 13 and have to re-pair it at least 5 times a day.  I only get notifications on the Versa2 right after pairing and then it is unpaired again so it is unreliable.  I even did a restore of my phone and still have the same issue. Been dealing with this for months and have tried all suggestions many times.  They need to fix the issue.

[Andre_Russell]

I connected my Fitbit HR to a Chromebook, and have not had any issues since (knock on wood). It’s been about a week now.

Sent from Mail<> for Windows

[ElvinPetersen]

I have since bought an iPhone se 2022, and reduced the number of bluetooth connections. That have solved my problem..

Sendt fra min iPhone
Mvh Elvin