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Repetitive loss of Bluetooth to Inspire 2

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‎07-26-2022 16:44 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

‎07-26-2022 16:44 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

Hello. My Inspire 2 has worked well for a long time but in the last 2 days keeps losing the Bluetooth connection to both of my iPhones (work and home). I have always had them both connected and I have reviewed the phone requirements and they are both compatible (newer phones). I have done the step multiple times to ‘forget’ and re-pair it and it seems to work but an hour later says it is lost again. It is exhausting. I am currently really into monitoring my food, steps etc so this is very important to me and disappointing. I face searched this forum and I see this issue mentioned a few times but unfortunately no advice I have not tried.  Please help!!

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‎07-27-2022 17:39 - last edited on ‎06-20-2023 08:24 by Fitbit Moderator

‎07-27-2022 17:39 - last edited on ‎06-20-2023 08:24 by Fitbit Moderator

Welcome to the Fitbit Community, @DW-H.

I’m sorry to hear about the difficulties you experienced with your Fitbit Inspire 2. Thank you for trying to get them resolved before contacting us.

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

Have you received the answer you were looking for? Choose the post as the best answer!

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