Replace a broken rubber wristband for my Inspire 2?

[lydiarwilson]

How can I replace my wristband for my Inspire?  The rubber just snapped off and I can no longer put it on.  Does FITBIT sell replacements so I can fix it myself?  How and where can I order it?  Do I need to send it in for repair?  If so, where? Hopefully, the device can be salvaged.  Thanks!

[Odyssey13 · Accepted solution]

Hi @lydiarwilson if you're under warranty, get with support. Otherwise, there are no replacement parts or repair shops. If it's just the band, you can purchase a new one.

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[lydiarwilson]

Perfect information, @Odyssey13!  Appreciate the embedded links.  Used the FITBIT chat, got to the right place, and a replacement band is now on its way!  Thank you for being so helpful!  You're the best!

[Odyssey13]

Wonderful news, @lydiarwilson