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Resting heart rate is different on app and Dashboard

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‎08-28-2019 00:46 - last edited on ‎08-29-2019 13:46 by Fitbit Moderator

‎08-28-2019 00:46 - last edited on ‎08-29-2019 13:46 by Fitbit Moderator

Hi there,

 

My resting heart beat shown on the dashboard on the browser (laptop) is always 1 beat more than what's shown on the Android App (phone). Is that a known issue?

 

e.g. Fitbit dashboard on the browser/laptop says RHB 59, but it is 58 on the Android App (and the handset too).

 

Thanks!

 

Moderator edit: Updated subject for clarity 

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‎08-29-2019 13:52

‎08-29-2019 13:52

A warm welcome to the Community @Ngai. Thanks for the details mentioned. 

 

I appreciate that you've shared your feedback about the heart rate information you're receiving. I've shared this with my team and they will investigate it. 

 

Thank you so much for report it. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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