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Screen Wake isn't working on my Inspire HR

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‎05-28-2022 10:44 - last edited on ‎06-02-2022 04:38 by Fitbit Moderator

‎05-28-2022 10:44 - last edited on ‎06-02-2022 04:38 by Fitbit Moderator

Inspire HR screen doesn't appear when I rotate my wrist how can I correct it?

 

Moderator Edit: Clarified subject

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‎06-02-2022 04:41 - edited ‎11-18-2024 06:22

In response to JohnnyRow

‎06-02-2022 04:41 - edited ‎11-18-2024 06:22

Hi there, @Shooter1. Welcome to the Community Forums. Thanks for the details provided about the inconvenience with Screen Wake feature. 

As @JohnnyRow has suggested, please go to your quick settings and check that screen wake hasn't accidentally been turned off. To do so, press and hold the button, tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it.

If this settings is set correctly, please try restarting your Inspire HR by following these steps: How do I restart my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-28-2022 18:40

‎05-28-2022 18:40

Probably have Screen Wake turned off; if not might be in Sleep Mode.

Can see both in Quick Settings by pressing side button a few seconds.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎06-02-2022 04:41 - edited ‎11-18-2024 06:22

In response to JohnnyRow

‎06-02-2022 04:41 - edited ‎11-18-2024 06:22

Hi there, @Shooter1. Welcome to the Community Forums. Thanks for the details provided about the inconvenience with Screen Wake feature. 

As @JohnnyRow has suggested, please go to your quick settings and check that screen wake hasn't accidentally been turned off. To do so, press and hold the button, tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it.

If this settings is set correctly, please try restarting your Inspire HR by following these steps: How do I restart my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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