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Screen not showing on movement

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‎09-08-2020 01:49

‎09-08-2020 01:49

Hello. I tried restart three times and reboot and nothing. So I guess it should be setting but option dim screen doesn't change anything. Touch works pretty normally. So I can light the screen by button but button only. Could please someone help? 

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‎09-08-2020 02:19

‎09-08-2020 02:19

Hi @neumanova Press and hold the button and the Quick menu comes up. Select Auto Screen Wake and turn it on. That should solve your problem

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-10-2020 05:11

In response to NellyG

‎09-10-2020 05:11

Hi @neumanova, welcome to our Fitbit Community! I'd like to follow up and would like to know if the screen of your Fitbit Inspire is working properly after following the great troubleshooting steps that shared my friend @NellyG.

 

In addition, I'd like to share the Inspire's manual so you can check out its features and get the most out of it.

 

Don't hesitate to get back if more assistance is needed.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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