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Screen on inspireHR blank

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‎11-11-2019 14:35

‎11-11-2019 14:35

I was in hospital for 5days which my Fitbit was left at home bc surgery was to be same day procedure.  Upon returning home and replacing inspire on screen is blank. According to application my battery life is 95%. Why is my screen blank only had it for 2wks before going into hospital. 

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4 REPLIES 4

‎11-12-2019 04:28 - last edited on ‎03-07-2025 07:56 by Fitbit Moderator

‎11-12-2019 04:28 - last edited on ‎03-07-2025 07:56 by Fitbit Moderator

@Graceful3264 It's great to see that you've visited the Fitbit Community!

Let me help you with your Inspire HR showing a blank screen. When was the last time your tracker synced? Try restarting your device and also change the clock face by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-13-2019 00:12

In response to AlvaroFitbit

‎11-13-2019 00:12

Thank you. Restarting did the trick 😁Sent from Samsung tablet.
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‎11-13-2019 05:49

In response to MadcatMel

‎11-13-2019 05:49

Thank you. I changed the clocked face and it works now.
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‎11-18-2019 11:38 - last edited on ‎03-07-2025 07:55 by Fitbit Moderator

In response to Graceful3264

‎11-18-2019 11:38 - last edited on ‎03-07-2025 07:55 by Fitbit Moderator

@MadcatMel Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Happy to hear that the suggestions in my post helped you fix this issue. Hopefully you are already back on track and getting all those steps.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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