help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen wake and double tap not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-29-2022 22:27 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

‎11-29-2022 22:27 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

Hey there! I just got my Inspire 2 today for my birthday. The screen wake and double tap are both on, DND and sleep are set to off, yet my double tap and screen wake are not functioning. Please help!

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-29-2022 22:48

‎11-29-2022 22:48

Also my water lock is off

Best Answer
0 Votes

‎11-30-2022 04:48

In response to Jupiter215

‎11-30-2022 04:48

Hi, @Jupiter215, welcome, I find the "Inspire 2" needs a really firm tap, I use the side of my thumb.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes