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Setting up Inspire Hr after removing it

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‎05-18-2020 18:53

‎05-18-2020 18:53

My inspire wasn’t syncing to my iPhone. I tried restarting, turning off the blue tooth, and restarting my phone. I removed the device from my app and began to set it up again but once my phone finds the device it gets stuck on the connecting to tracker screen. 

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‎05-18-2020 21:43

‎05-18-2020 21:43

Welcome to the forums!

 

Remove it from your Phones Bluetooth and try again

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-19-2020 03:49

In response to WendyB

‎05-19-2020 03:49

That doesn’t work. 

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‎05-19-2020 08:22

In response to Nancysd

‎05-19-2020 08:22

We probably won't be able to set it up until we fix the problem that was causing the sync issue. Removing a non syncing tracker from your Fitbit account normally will make matters worse. 

Sync help 

Setup tips 

 

Is the app up to date?

Has your phone and tracker been restarted?

Better yet, try shutting the phone off.

Try clearing the phones cache. I don't know how with iOS, so use google.

Try removing the Fitbit app, restart phone and install fresh.

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