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Should I return to Fitbit Inspire 2 for replacement?

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My inspire 2 stopped working.  I was connected with a specialist provided me with information to send in the device for replacement.

It says in the email for the repair that I may be charged for the replacement. Since my Inspire was purchased in 2021, is there actually a chance that it will be replaced.

Or would be recommended to simply buy a new device without waiting the 10 business days for Fitbit to receive my device and assess the damage and charge me for the new one?

 

Moderator Edit: Clarified subject and updated label

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Hi @mbrush  if you purchased your Inspire 2 in 2021, I can't imagine there is any warranty left, even if you had an extended warranty. With so many sales going on all the time and you being without a Fitbit, why not see what you can find to replace it? I have the Inspire 3 and love it.

Stepping in the U.S.A. since September 2013. Android 14

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I had assumed as much. I'm just confused why they're telling me to send it in if there's nothing they can do. It seem like a waste of time for them. haha.

But my gut feeling was to just replace it myself with the Inspire 3. Great to know that you love yours!

 

 

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