help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Side buttons hard to activate during exercise-Inspire 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-27-2022 06:15 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎05-27-2022 06:15 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

Hello all,

 

I've had my Inspire 2 for about a week and each time I've gone into the exercise option, pressing the side buttons has been extremely problematic.  So often it just won't activate and turn on the display.

 

Has anyone experienced this?  Was thinking sweat might have something to do with it.  I also saw the water lock option, but that shouldn't have anything to do with this given there are times I can activate using the side buttons.

 

Thanks!

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-29-2022 17:41

‎05-29-2022 17:41

Welcome to the Fitbit Community, @jonesy119.

 

I’m sorry to hear about the difficulties you experienced with your Fitbit Inspire 2. Thank you for trying to get them resolved before contacting us.

 

When the screen wake setting is on, should be able to turn your wrist toward you to turn on the screen at any time even during an exercise. For instructions on how to activate this setting, please visit this article.

 

In addition, you can restart your Tracker by following these steps.

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes