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Silent alarms not working Inspire 2

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‎11-25-2022 03:36 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

‎11-25-2022 03:36 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

Hi there,

I’ve checked the others threads but my Inspire 2 does sync, or at least it says it does, and I double check my alarms before I go to sleep and then the wrong alarm goes off and/or the right alarm doesn’t go off. It shows it has synced but then, at some point, it changes. This is really a problem as I rely on this feature heavily for both wake up and day time use. I’ve tried a hard reset and uninstalling the app to no avail. Please fix this bug. Also, I agree that the multiple alarms are annoying and the silent alarm screen has never been seamless to use. 

 

 

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‎11-26-2022 11:56 - last edited on ‎12-17-2024 06:37 by Fitbit Moderator

‎11-26-2022 11:56 - last edited on ‎12-17-2024 06:37 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @MWswimrunsleep. 

Thank you for sharing that you've been experiencing this problem with your Inspire 2. 

Before considering other options, please try removing and re adding the alarm and then Restart your device as well, as this has been useful for other users experiencing something similar. 

If you're still having this issue, you can also try setting up your Inspire 2 as a new device in your account. 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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