05-11-2020 18:10
05-11-2020 18:10
My new FitBit Inspire HR is recording me as being asleep throughout the day while still recording my steps and my heart rate (including getting into the fat burn area). It’s the simplified sleep state, but at night it’s still recording the sleep stages normally.
05-15-2020 18:20
05-15-2020 18:20
Hi @MBerry5, welcome to the Community Forums! Sorry for the delay in responding your post.
Thanks for bringing this to our attention and for all the details that were shared in your post. To better assist you with this and for a better insight, can you please let me know when was the first time you experienced this issue and how many times since then? If you haven't already done so, I recommend you to restart your device and let me know if the issue persists.
Keep me posted.
05-16-2020 04:37
05-16-2020 04:37