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Sleep data not showing on app or on Fitbit itself

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‎03-16-2022 11:48 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

‎03-16-2022 11:48 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

Bought this device new, it was delivered on Monday but it hasn't collected or shown sleep data at all. I use Fitibit mainly to track sleep and steps, so this is very disappointing. Has anyone else experienced this? And does anyone else have a solution?

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3 REPLIES 3

‎03-16-2022 13:22

‎03-16-2022 13:22

I'm searching for a fix too

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‎03-16-2022 22:09

In response to MaggieClinton

‎03-16-2022 22:09

I'm only getting basic sleep information for the past 5 days so I'm also looking for a fix 

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‎03-17-2022 02:32

‎03-17-2022 02:32

Mine stopped working back in February and I'm also searching for a solution.

 

 

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