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Sleep data not syncing to Inspire HR not even activated on watch

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‎03-31-2021 08:40 - last edited on ‎04-16-2021 08:31 by Fitbit Moderator

‎03-31-2021 08:40 - last edited on ‎04-16-2021 08:31 by Fitbit Moderator

On watch sleep data is grayed out.  Data is not being captured as a heart patient for me this is a real problem has been not consistent for more than a week now.  Last night it didnt even reflect that I went to sleep.

 

 

Moderator edit: updated subject for clarity. 

 

 

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‎04-16-2021 09:04

‎04-16-2021 09:04

Welcome to the Fitbit Community, @PDWL. Thanks for reporting that your sleep data is not registering with your Inspire HR. 

 

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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