01-11-2020 07:33
01-11-2020 07:33
The sleep icon has disappeared on my inspire HR watch after the firmware was updated. I have reset and re-synced the watch, but the icon is still not showing. The firmware is 34.20001.63.12. Please can you assist? Thanks.
01-11-2020 10:57 - edited 01-11-2020 10:58
01-11-2020 10:57 - edited 01-11-2020 10:58
Same thing happened to me initially, right after the firmware update.
After 2-3 hours and some syncs with the app it re-appeared.
Also, make sure you reset the band a few times (like more than 4-5 in a row). It will help.
01-11-2020 11:18
01-11-2020 11:18
My sleep data has been intermittent for the last two weeks, and I hoped the firmware update I did yesterday would fix it.. but no luck. I’ve tried rebooting the Fitbit and my phone, so am about to contact support.
01-12-2020 03:52
01-12-2020 03:52
Thanks. I have reset about 4 times and it has appeared now.