help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep is not showing on Fitbit Inspire

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-22-2020 03:31 - last edited on ‎05-26-2020 08:46 by Fitbit Moderator

‎05-22-2020 03:31 - last edited on ‎05-26-2020 08:46 by Fitbit Moderator

Just noticed this morning that the sleep section is grey and not showing any data on my device, however on the app the sleep is logged and showing fine.

 

I’ve tried disconnecting the device from the app and reconnecting but there is still no data, how do I get it to show on my tracker again? It has worked fine until this morning 

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-26-2020 08:55 - last edited on ‎05-25-2025 06:24 by Fitbit Moderator

‎05-26-2020 08:55 - last edited on ‎05-25-2025 06:24 by Fitbit Moderator

@Sljones It's good that the community is growing! Sorry for the delay in my reply.

Let me help you with your Inspire not showing your sleep details and thank you for troubleshooting this issue. Start by restarting your Inspire following these instructions. Try logging a sleep log, save and sync your tracker and see if this is reflected on it.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes