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Sleep not registering by Inspire HR

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‎01-15-2020 07:21 - last edited on ‎01-16-2020 07:27 by Fitbit Moderator

‎01-15-2020 07:21 - last edited on ‎01-16-2020 07:27 by Fitbit Moderator

It’s been a couple days since my sleep has registered. Seems like since I updated the app. How do I fix it?

 

 

Moderator edit: updated subject for clarity

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‎01-16-2020 07:50 - last edited on ‎01-21-2025 08:14 by Fitbit Moderator

‎01-16-2020 07:50 - last edited on ‎01-21-2025 08:14 by Fitbit Moderator

@xxplumcrazeexx Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your sleep detection. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. The opposite might be true also as inactivity from watching TV or a movie may lead to sleep detection. You can try wearing your device on your dominant hand to increase the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Let me know how it goes.

Alvaro | Community Moderator

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‎01-16-2020 09:36

‎01-16-2020 09:36

I have a new inspire HR. The first one did not register sleep. They sent anew one, it does not either. What is up with that???????????????? 

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‎01-16-2020 09:37

In response to AlvaroFitbit

‎01-16-2020 09:37

I did not buy this to manually detect sleep. It simply does not work

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‎01-19-2020 04:26

In response to AlvaroFitbit

‎01-19-2020 04:26

I restarted it a couple times but still not working. Tonight I’ll try manually logging it and see what happens. Thanks. 

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