Sleep not tracked w/ clip

[SunnySol]

I recently purchased a clip accessory for my Inspire & I noticed it wasn’t tracking my sleep. I switched back to wearing it as a watch, but forgot to switch back to “wrist” on the actual device & it still didn’t track my sleep. Anyone else having this issue?

[YojanaFitbit]

Nice to see you on the Community Forums @SunnySol. Thanks for reporting that your Inspire is not tracking your sleep details. 

If you're still not getting your sleep information on the Fitbit App, please confirm that your Inspire has synced with your mobile or syncing device. You can also restart your Fitbit and check the sensitivity of your Fitbit.

Your device's setting can record your sleep in either "sensitive" mode for extremely detailed sleep reporting or "normal" mode for a more basic idea of your sleep patterns. Note that if you use a Fitbit device with heart-rate tracking to detect your sleep stages, this setting doesn't apply.

• The normal setting counts significant movements as being awake (such as rolling over) and is appropriate for most users.
• The sensitive setting will cause your device to record nearly all movements as time spent restless or awake. This setting may be helpful for users who wake up feeling tired even though their sleep history shows sufficient rest.

If you use the Fitbit app for Android you must change your sleep sensitivity setting on fitbit.com.

Some users have reported better sleep tracking when using the option "on clip" instead of "on wrist". Your can try both options to see the difference after the restart process. Please let me know what you can see on the Fitbit app on the sleep tile. 

Keep me posted.

[SunnySol]

Thank you, but the problem is that it’s not tracking “on clip”. I decided to just keep it on my wrist. 

[YojanaFitbit]

You're welcome @SunnySol. Thanks for letting me know that you've decided to just keep it on your wrist.

In case that you've tried the suggested steps above and your Fitbit is still not working please let me know. I will be glad to keep assisting you.

I'll be around. 

[Fratchick]

I have the same issue. I just wake up and enter the log.