Sleep not working and lights go dim

[Niki2019]

Why would sleep minister stop working and light go dim?

Moderator edit: Subject for clarity

[YojanaFitbit]

Nice to see that you're digging into the Forums @Niki2019. 

Thanks for reporting the issues with your Inspire not tracking sleep and showing dim lights. Please try to restart it with the following steps:

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. The pins on the charging cable must connect securely with the port.
3. Press and hold the button on your tracker for 5 seconds. 
4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

Then follow the suggested tips in this thread to help your sleep tracking with Inspire.

Your tracker should now work normally. If your tracker still doesn't work after a restart please let me know.

I'll be around. 

[Niki2019]

Hi that still didn't work??

[YojanaFitbit]

Hey @Niki2019 nice to see you around, sorry for the delay. Thanks a million for trying the suggested above and for contacting our support team. I've noticed that our team is helping you via email. Please keep communication open with them, they will be glad to keep assisting you with your Fitbit Inspire HR.

I'll be around in case that you need anything else.