Sleep times not including awake/restless

[skincla]

I got a new phone today, but I think there was also an update to the app?

My sleep times used to subtract the time I was awake or restless but now it's just from the time I went to sleep till the time I woke up. Is this a setting? Can't find it if it is?

[AlvaroFitbit]

@skincla A warm welcome to our Community!

Let ,me help you with your sleep data. Did you manually logged this sleep time? Could you share a screenshot of what you see on your app? Try logging out from the app, restart your phone and log back in.

I look forward to your reply.

[KSym]

My Flex 2 has just started doing this, too.

[Meg-L-G]

I am also having this issue, very frustrating!

[skincla]

Mine got better, but then started doing it again this morning! I've tried restarting everything but no joy ☹️

[Bo66]

Thanks. I'm  beginning  to think it's an expensive device for  it not to work properly. Good luck with yours.

[Bo66]

Oh no! How annoying! 

[Twls]

Mine started doing this a few days ago. Not manually logged.  I’ve restarted everything a few time with no luck

[Suz70]

Mine is doing the same thing - I keep searching for a fix, but unable to find anything.

[KSym]

Fitbit seem to have fixed this. Mine’s gone back to normal today.

[skincla]

Yes 😀 Mine is working again too!

[Suz70]

Yeah, mine too - thanks!  Glad it's back to normal.