Sleep tracking not showing on Inspire

[Kelly0702]

My Inspire tracker will show my sleep on the app, but not on my tracker all of a sudden.  The sleep info is "ghosted" on my tracker when I scroll through.  How do I get to show on my tracker again? 

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

A warm welcome to the Community @Kelly0702. Sorry for the delayed reply. 

I appreciate the details mentioned. It seems that your sleep feature was removed from your settings and that's why you're not seeing it anymore. I would like you to open the Settings app and tap a setting to adjust it, swipe to see the full list of settings. 

Please note that when you turn off a setting the icon appears dim with a line through it. You can learn more about it by checking this article: How do I navigate my Fitbit device's screen?

Let me know how it goes. 

[Kelly0702]

Actually, this isn't an accepted solution.  

My sleep icon is only ghosted, it doesn't have a line through it.  

The software did an update a few days ago and now is no longer paired with my phone and doesn't seem to want to pair now. 

[tayjus]

Same here, ready to return mine.

[SilviaFitbit]

Thanks for getting back @Kelly0702. Sorry for the delayed reply.  

If your Inspire isn't paired to your account anymore this is why you're not seeing your sleep data anymore. I would like you to follow the tips mentioned in this article: Why can't I set up my Fitbit device?

Welcome back @tayjus. Thanks for the details mentioned. Could you provide me with more details about what you're experiencing? Is your Inspire paired to your account? 

Let me know how it goes.